How it works

From guessing to a clear plan

No sales pitch, no fluff. A straightforward diagnostic that tells you exactly where you stand and what to do next.

1. Answer about 20 questions

One question per screen, in plain English, about how you attract, convert, and keep customers. Takes about 10 minutes. Progress saves automatically.

2. We score every category

Each answer maps to a 0–100 health score. We weight each category by how much it actually drives revenue for a local business, not all areas are equal.

3. You get a ranked report

An overall score and grade, a category breakdown, your strengths and weaknesses, and a prioritized list of fixes, each with the reason it was suggested.

4. Act (with or without us)

Your report is a plan you can run yourself, or book a free strategy session and we'll help you execute the highest-impact fixes first.

The 17 categories

Everything we measure

Each one is a place customers are won or lost. Together they make up your Local Marketing Score.

Google Business Profile

×1.4

Your #1 source of local discovery. The map pack drives more local calls than your website.

Website

×1.3

Speed, clarity, and trust decide whether a visitor calls you or your competitor.

Lead Capture

×1.3

Every form, click-to-call, and quote request is a customer raising their hand.

Website Chat

×0.9

Instant answers convert browsers into booked jobs, even after hours.

CRM

×1.1

Leads without a system to hold them are leads you forget to call back.

Reviews

×1.3

Star rating and review volume are the single biggest local trust signal.

Email Marketing

×0.9

The cheapest way to turn past customers into repeat revenue.

SMS Marketing

×0.9

98% open rates. The fastest channel to fill a slow week.

Social Media

×0.8

Proof you're active, real, and worth trusting before someone calls.

Advertising

×1.0

Paid reach that turns demand into booked appointments, when tracked.

Customer Follow-up

×1.2

Speed-to-lead and missed-call recovery decide who wins the job.

Phone & AI Voice

×1.3

Every unanswered call is a customer handing the job to a competitor who picked up.

Marketing Strategy

×0.9

A documented plan and budget turn scattered tactics into compounding growth.

Lead Tracking

×1.0

If you can't see where leads come from, you can't grow what works.

Analytics

×0.8

Knowing your numbers turns guessing into compounding decisions.

Automation

×1.0

The work that should happen even when you're on a job site.

Customer Experience

×1.0

How easy you make it to choose you, pay you, and refer you.

Our principles

Why our assessment is different

Weighted by impact

A missed-call problem hurts more than an inactive Pinterest. Our weights reflect what actually moves revenue.

Diagnosis before prescription

We find the problem first. Recommendations are a consequence of your gaps, never a default upsell.

Your data is yours

No spam, no reselling. You decide if and when to talk to us.

Built to track over time

Re-assess quarterly and watch your score climb as a scoreboard for your marketing.